Archive

Accents and use of language are often seen (mistakenly) as a marker of class, level of education and socio-economic background. Creative Access, a leading social enterprise specialising in diversity and inclusion, partnered with FleishmanHillard UK to explore the extent and impact of this “language discrimination” on...

Earlier this year, I was at a high-end store in Greenwich, Connecticut, and as I was shopping, a salesperson approached me, offering her help. She was curious to know where I was from. “New York,” I replied. Not surprisingly, she followed up with, “Where are you from, originally?”  Read....

Back in 2016, you may recall, there was an explosion of disparaging commentary about Hillary Clinton’s voice. It was shrill, people said, and too loud; it was harsh and flat and “decidedly grating”; it was the voice of a bossy schoolmarm whose “lecturing” or “hectoring” tone...