Clients have complained to my manager about my Scottish accent – some people say they’re racist, but others insist I should talk slower

Clients have complained to my manager about my Scottish accent – some people say they’re racist, but others insist I should talk slower

A Scottish woman who has faced criticism from clients over her accent has sought advice on how to deal with the upsetting comments. Both the negative and the positive comments offer an insight of the type of judgments associated to accents.